Join Now   Login PlayStation.Blog
Select a Language: English
  Visit: PlayStation.Blog.EU

Convert PSN Sub Account to Master Account

Idea 71361 | Posted in by | May 20, 2014

It would be great to provide a way to convert a sub account to a master account when the user of the sub account turns 18.

Update: This feature is now available! Thanks for your patience.


175 Comments Add your own

Pages: 1 2 3 4


fps_d0minat0r  |  May 21st, 2014 at 5:41 am

This should have happened ages ago when it was one of the highest voted idea before Blog Share got rebooted.

Technically, its probably a huge task but they cant just ignore it forever.


TriGiamp  |  May 21st, 2014 at 6:31 am

I don’t have any clue about how much work such feature requires, but it’s in their interest. I haven’t bought anything on PSstore since more than a year (except PS+) because I’m too lazy to bother my master account’s holder.



Rob-in-PHX  |  May 21st, 2014 at 2:20 pm

This has become even MORE important with the PS4. Since most all the sharing capabilities are disabled for subaccounts, it is more important than ever to get this implemented. I’d love to give Sony my money for a PS4 camera, but I’m not going to until I can use all the features. It’s ridiculous that I can’t even comment in the Playroom app with a subaccount.


DieZerk  |  May 21st, 2014 at 2:33 pm

I actually agree, Sony can you please put this feature?


sub-net  |  May 21st, 2014 at 6:51 pm

At least put the option in the Master-acct to “ALLOW all Share Abilities in Sub-accts” or “Allow a sub acct Administrative Rights”


Slizzy  |  May 22nd, 2014 at 8:44 am

This needs to happen. Many people like myself are old enough for master accounts but don’t want to start from scratch. I’ve earned a ton of trophies and have over 100 people on my friends list. Please Sony don’t penalize us from using all the great features the ps4 has to offer!


dsigns209  |  May 22nd, 2014 at 10:13 am

Yes x1000. I am locked out of PS4 features because I have a subaccount.


Videogameaddict2  |  June 1st, 2014 at 3:26 am

Yes, please. I should not have to suffer for following the TOS and telling the truth about being under 18 when I made my account 5 years ago. I’m turning 20 in a few days, and I’m being treated like I’m a child when it comes to PlayStation Network. I shouldn’t have to be having to sign-in to my dad’s account just to add funds to purchase anything from the PlayStation Store for example.

Things are going to be worse when I finally get a PS4, I will be unable to use many of the features because I’m a sub account.


StarWallace  |  June 3rd, 2014 at 10:01 am

I’ve been waiting for this since I turned 18… I’m 21 soon to be 22. It’s absurd that my $400 PS4 is little more than a pretty PS3 with fewer features and a skimpy game library. All of the PS4 exclusive features that I purchased it for are barred away from me and that needs to be fixed. Not eventually, but ASAP.


Moosykinns  |  June 3rd, 2014 at 10:41 am

I’m 24 now and still have to ask my dad for his password (as I forget a lot to write it down) so I can buy stuff from the PSN store! The other day I accidentally put money on the wrong account and nothing I can do about it because I can’t do it on my own account!

We subbers shouldn’t have to start from scratch or be locked out of PS4 features (7 years+ for me) when you can just change the coding or whatever in your system!!

Much appreciated!


Thunderlizzard  |  June 3rd, 2014 at 12:03 pm

No words to describe my opinion of this oversight and Sony’s appalling implementation of age restrictions. Do Sony not think people age?

Unfortunately it goes deeper than that, as a Master Account holder I can’t even set appropriate restrictions for my daughter’s account. For example she is barred from posting Leaderboard times on Trials Fusion and is reminded of this fact after every single race! Really? Leaderboard times?

On her Xbox account I can choose exactly what she is allowed to do, it’s not intrusive and when she hits 18 her account will transition properly to an adult one.



Detinator73  |  June 3rd, 2014 at 1:13 pm

That I couldn’t agree more….. I wonder when in the world Sony will implement the idea? Maybe “When it’s done”?


Monkey_Dsora  |  June 3rd, 2014 at 5:54 pm

C’mon Sony, if you would just get started on this, it could be done this year (I think, not an expert).
But this has been an issue for years, and you’re fully aware of it, so what’s holding you guys back?


xViperPx  |  June 3rd, 2014 at 7:10 pm

It’s just a simple thing to do? Do you imagine how terrible its to lose years of gameplays, trophies, bought games…. is not that easy to create a new account from the beginning



Deveklem  |  June 3rd, 2014 at 8:37 pm

As the others said, please! =)

This would be PROFOUND and absolutely wonderful on Sony’s part. Allow the Master account to convert its sub accounts to Master status.


MUSiCL0V3x2012  |  June 3rd, 2014 at 11:20 pm

This is so necessary. My current account was set up for me by my father as a sub account when i was around 14. Now I’m 19 and cant download any dlc, themes, or games without asking for funds. I’d like to be able to handle my gaming on my own, as I do most other things.


WorldSkater66  |  June 4th, 2014 at 11:48 pm

Ive been waiting since 2008 for this when I got my own PS3 and moved on from my brothers. Im 21 years old and Sony is still treating me like I’m under 18. Just please set the sub-accounts free! Hopefully at E3 you will give us all the good news.


ChambyR33  |  June 7th, 2014 at 4:29 am

should have been fixed long before the ps4 was released

im 31 but im on a sub account and can only use half the ps4 features due to nothing being allowed on a sub account


VaultDweller  |  June 7th, 2014 at 5:09 am

I bought ps+ and cant even take advantage of the sales on the ps store because im sub account holder and I dont want to change my name tag

please fix this sony!


zekececil14  |  June 9th, 2014 at 3:34 pm

Please. I’m passed 18, I have a sub-account and a PS4. I would like to comment on livestreams, livestream myself, upload things, and use the name features. Please guys.


StarWallace  |  June 10th, 2014 at 1:39 pm

I can’t imagine why anyone would downvote this. How could a feature like this possibly hurt anything? Every adult should have access to all the features of a master account and we shouldn’t have to forfeit multiple years of gaming history and store purchases to get that! It only hurts the next generation of gamers to continue creating new permanent subaccounts this way and the problem will never get any smaller. Get on this Sony!


BOSSTRON  |  June 10th, 2014 at 10:28 pm

Sony I loved your E3 conference but honestly… If I gotta start over it’s going to be with an Xbox One unless this gets fixed soon… I plan on getting either a PS4/Xbox One by August and if it’s not fixed, well… Then you lost $400 because I didn’t buy a system… Also did I also mention I own approx. 60 hard copies of PS3 games and around 40 digital games.. I’ve purchased hundred of dollars in add-ons.. Fix this or I’m giving Microsoft my money!


yoshi_al  |  June 11th, 2014 at 10:41 am

The last time I called Sony support, the adviser promised me this was possible by deleting the PlayStation user account associated with the PSN ID that’s a sub account. I tried it and it it did not work. I called support again, and the only option they gave was to delete this account, make a new one, and re-buy everything. He also said that there were forms of refunds or appeasements available, but he would no be willing to provide any. I was promised a resolution to my issue, only to end up in a worse position.
I will not be buying any Sony products or services in the future if there’s no way to fix the issue in some way as I was promised. Having ineffectual support advisers does not help as well.


SlyCooperFan100  |  June 13th, 2014 at 8:58 pm

I was hoping to see news about this at E3. No go. Sony, fix this!!


F_DEVIL_F  |  June 15th, 2014 at 5:49 am

Sony if you care about players please fix this, we have waited too long!


F_DEVIL_F  |  June 15th, 2014 at 6:05 am

Sony you have to realise that it is impossible for sub account holders to create new master account because many have a lot of purchases specially vita users, therefore no one will create new account! So please fix this.


Musashi1596  |  June 16th, 2014 at 3:02 pm

Enough is enough. I just basically threw away £20 on a PSN card that I apparently can’t use because I’m a Sub account. I’m just trying to buy something from the PS4 Store and it’s ludicrously difficult. The fact Sony are still not responding to this is horribly telling, and outright shameful. Most of us had been waiting for years just for the PS3, then when the PS4 comes out they screw us even more my blocking almost all the new features. Absolute disgrace ad my patience is at an end.


LieutenantFatman  |  June 16th, 2014 at 4:17 pm

Come on Sony, some communication on the issue at the very least would be nice rather than refusing to acknowledge there is a problem.


Kaizensan  |  June 19th, 2014 at 4:40 pm

I own a Master Account in North America. My three eldest had their Sub-Accounts converted over to Master Account automatically. My other children, under 21 y.o., still have Sub-Accounts. The eldest’s PSN accounts are no longer listed beneath my Master Account. My daughter at 18 y.o. continues to have a Sub-Account beneath my Master Account.
Any one else in North America experience a Sub-Account converting to a Master Account without calling support? Any one outside North America have it happen automatically?


HypnoToast  |  June 19th, 2014 at 9:58 pm

A thousand times this please. I am a 39 year old that created a sub account during the early psn days thinking it would be a good idea to change my previous psn name without having to change credit cards. Boy was I wrong and am I now regretting it! Even if changing the sub account status is not possible, at least please remove the current ps4 sharing restrictions for sub accounts by enabling full control options at the master account level.


shooterboy96  |  June 24th, 2014 at 7:27 am

Sony, it’s simple. PLEASE DO IT!! If I can’t use sharing features on ps4 then why should I even buy one? You’re all about listening to us fans so please: let us become master accounts 🙁 Even just a statement saying “we’re working on it” will go along way…


besiktaslim  |  June 24th, 2014 at 5:39 pm

I fully agree with this idea i can’t use all of the feautures i want because my account is an sub-account wich was made at the launch of ps3 i am almost 21 now and have lots of trophies and other stuff on my profile witch i wouldn’t want to lose by making my self an master account please consider this



Beeinhollywood  |  June 30th, 2014 at 10:06 am

If our status can’t be changed to “Master Account” then they should at least let us remain a Sub Account but have access to Master Account privileges.


Pegasus02K  |  July 7th, 2014 at 11:20 am

People are getting age Sony. If this feature is not added, more and more people will issue the problem.


ComicAvenger1962  |  July 7th, 2014 at 12:37 pm

I was actually gonna suggest this down until I saw someone already suggest this. You immediately got my vote.


ComicAvenger1962  |  July 7th, 2014 at 12:44 pm

This makes me feel as if Sony doesn’t even care about its customers. This is seriously out of hand. I’ve only been a PSN member for less than 24 hours and I already have complaints this is ridiculous. All this difficulty put into just buying things is frustrating. This makes me prefer Xbox Live.


ComicAvenger1962  |  July 9th, 2014 at 4:00 pm

Sorry if I offended any Sony employees with my previous comment it is just that there is so much that needs to be fixed with the Playstation Network service.


Haymurus  |  July 11th, 2014 at 1:20 pm

I just called and they said that my complaint was the first time they had had a complaint about this. I have a feeling they lied. I have PS1 through PS4 and also a Vita. I have bought over 800 different things in the PSN store and play nearly every single day. I think that if they truly want to be better than the other systems then they need to fix this rediculous issue and give loyal customers like me the option of becoming a master account. I am 23 years old and still stuck as a sub account to my fathers account. This is a huge issue that needs to be fixed. Continued next post –>


Haymurus  |  July 11th, 2014 at 1:20 pm

No, I don’t want to make another account just to be a master account. I worked hard to earn all of the trophies I have, I’m proud of my logged game hours, and I worked hard for all the money I have spent on Sony. I don’t know if they realize this but just telling us to make another account doesn’t work. I have several things that I have bought that are account bound such as avatars, games, and dlc. Another issue is my friends list. If I make a new account (like they suggest every time I call) then I have to re-add all of my friends, lose my trophy level, lose my in game unlocks, and lose my PSN ID that I have been using for years and use on every account that I make anywhere.




S0UL_o5  |  July 23rd, 2014 at 7:53 pm

THIS definitive most pass.
weed need this.
vamos voten



GDSc_96  |  August 3rd, 2014 at 10:30 am

Idk why they cant implement such things if it is needed from past many years.
please it is very important.


WorldSkater66  |  August 12th, 2014 at 2:33 pm

Still nothing about this at gamescon. Not even that it is in the works or that you guys are thinking about it. This needs to happen! You guys say you are “for the gamers” well I am a gamer but you guys restrict my abilities. Please make this happen already.


TTWMARCH  |  August 13th, 2014 at 4:26 pm

They need to do this. How has this been overlooked for so long? Customers should not be punished for telling the truth about their age. This problem needs some attention and fast, SONY. GET ON IT


Kanzake  |  August 14th, 2014 at 4:47 pm

Was going to buy a game on PSN… thinking I could input my credit card info. Guess having a sub account means I cant do anything. Shame.

Pages: 1 2 3 4

Leave a Comment

You must be logged in with your PLAYSTATION®NETWORK account to post a comment. If you do not have PLAYSTATION®NETWORK account, you may register here (link opens in a new window).